After-Hours Answering Service
Nights, weekends, and holidays. Every caller gets an answer.
You close at six. Your customers don't stop calling. Vossat is an AI after-hours answering service that picks up when your office is dark, has a real conversation with the caller, and makes sure that call is waiting for you, sorted, and ready when you open in the morning.
What it does
An after-hours answering service handles your business calls when you can't: after closing, on weekends, and on holidays. The old version was a person in a call center reading from a script and taking a message. Vossat does the same job with an AI receptionist that knows your business, so the caller gets real answers, not just "someone will call you back."
It learns your services, prices, service area, and hours before it ever takes a call. When someone phones at 9:40 on a Tuesday night, it answers their questions, finds out exactly what they need, and handles the call the way you'd want it handled.
On every plan, Vossat collects the caller's name, phone number, address if it matters, and what they're calling about. Instead of a voicemail that says "call me back" (if they leave one at all), you get a clear, written lead you can act on first thing.
On the Growth and Pro plans, Vossat goes one step further. It checks your calendar, offers the caller an open time, and books the appointment in Google Calendar or Outlook. You walk in the next morning to a schedule that filled itself overnight.
Stats
More than most owners think, though the exact share depends on your business and on what you count as "after hours."
47%
AnswerConnect, April to June 2026
In AnswerConnect's call data from April to June 2026, 47% of calls to US businesses came in outside traditional Monday to Friday working hours, weekends included.
1 in 7
NextPhone, 2026
NextPhone's 2026 call report used a narrower window (before 8 AM, after 6 PM, and weekends) and found about 1 in 7 calls to small businesses landed there. Those calls were worth more, too: 23.6% became a lead or a booking, compared with 18.6% during business hours.
34%
BrightLocal
Some trades skew even later. In a BrightLocal study of 45,000 local business listings, locksmiths got 34% of their calls after 5 PM, another 8% before 9 AM, and 31% on weekends.
Whichever number fits your business, the pattern is the same: a real share of your calls, often your most motivated callers, arrive when nobody is there to pick up.
Sources: AnswerConnect (press release, Sept 2026); NextPhone AI Receptionist Call Report 2026; BrightLocal.
Setup
You don't need a new phone system, and setup takes about 15 minutes.
Step 1
Tell Vossat about your business.
Your services, prices, service area, hours, and anything callers ask about all the time.
Step 2
Pick when it answers.
Forward your calls only after closing time, only on weekends, around the clock, or only when nobody picks up. Your phone carrier's call forwarding settings handle this, and you keep your current number.
Step 3
Decide what's urgent.
Tell Vossat which calls can't wait until morning. On the Growth and Pro plans, those go straight to whoever is on call.
Step 4
Read your summary in the morning.
Every call comes with a short written summary, so you know who called, what they wanted, and what's already been booked.
Comparison
Most small businesses handle after-hours calls in one of four ways. Here's how they stack up.
Someone answers
VossatYes, every call
Answers your customers' questions
VossatYes, using your information
Books the job
VossatYes, on Growth and Pro
Several calls at once
VossatYes
Your evenings
VossatFree
Typical pricing
VossatFlat monthly plan, from $49
| Voicemail | Forward to your cell | After-hours call center | Vossat | |
|---|---|---|---|---|
| Someone answers | No | Only if you're awake | Yes, if staffed | Yes, every call |
| Answers your customers' questions | No | Yes, but you're off the clock | Only what's in the script | Yes, using your information |
| Books the job | No | Maybe, from memory | Usually takes a message | Yes, on Growth and Pro |
| Several calls at once | No | No | Depends on staffing | Yes |
| Your evenings | Free, but leads slip away | Interrupted | Free | Free |
| Typical pricing | Free | Free, plus your time | Often per minute or per call | Flat monthly plan, from $49 |
Forwarding calls to your own cell phone works until you want a night off. A traditional call center after hours puts a person on the line, but they usually take a message and bill by the minute. Vossat answers, captures the lead, and books the job, and your evening stays yours.
Industries
Every business gets different calls after closing. Vossat learns what yours looks like.
Whatever you do, Vossat works as an after-hours receptionist who knows your services, your prices, and when to wake you up.
Pricing
Traditional after-hours answering services often bill by the minute or by the call, so your bill climbs during your busiest weeks. Vossat is a flat monthly plan.
There's no contract, no setup fee, and you keep your current number.
See full plans and pricing| Plan | Price | Good for after hours if… | Minutes a month |
|---|---|---|---|
| StarterGood for after hours if…: You mainly need every caller's details captured overnight | $49 a monthMinutes a month: 100, then $1 per additional call | You mainly need every caller's details captured overnight | 100, then $1 per additional call |
| GrowthGood for after hours if…: You want jobs booked overnight and urgent calls sent to whoever is on call | $179 a monthMinutes a month: 350 | You want jobs booked overnight and urgent calls sent to whoever is on call | 350 |
| ProMost popularGood for after hours if…: You get a lot of after-hours calls or need a second language | $329 a monthMinutes a month: 700 | You get a lot of after-hours calls or need a second language | 700 |
| CustomGood for after hours if…: You have several locations | Let's talkMinutes a month: Custom | You have several locations | Custom |
It's a service that answers your business phone when you're closed: evenings, overnight, weekends, and holidays. Vossat does this with an AI receptionist that answers questions, takes down every caller's details, and on the Growth and Pro plans books appointments.
Yes. You choose when calls go to Vossat. Many owners forward calls only after closing time and on weekends and answer the phone themselves during the day. You can change this whenever you like through your phone carrier's call forwarding settings.
You decide what counts as urgent. On the Growth and Pro plans, Vossat passes those calls straight to whoever is on call. Everything else waits for the morning, with a summary so you know exactly who to call back.
Yes, on the Growth and Pro plans. Vossat checks your calendar, offers the caller an open slot, and books it in Google Calendar or Outlook. On the Starter plan, it captures the caller's details so you can book them first thing.
A short written summary of every call: who called, their number, what they needed, and anything that was booked or marked urgent. No more listening to a pile of voicemails to figure out who needs what.
The best one is the one that actually turns night calls into work. Look for three things: it answers every call (not just takes a message), it knows your services and prices, and its pricing doesn't punish you for getting busy. Vossat answers every call, learns your business, and costs a flat monthly price starting at $49.
Tell Vossat about your business, forward your calls when you close, and go home. Tomorrow morning, every call from last night will be waiting for you, written up and ready.
Keep your number. No contract. Cancel anytime.
