Industries we serve
Five businesses.Every call answered.
A wasp nest and a Botox booking are very different calls. Vossat is set up for the questions, urgency and scheduling of each business, so callers get answers that fit the job.
Set up around your rules
Your hours, prices, service area and who to call in an emergency. It works from what you tell it.
Hands over when it should
When a call needs a person, it passes it on with the details already written down.
Books where you already look
Jobs land in the calendar your team checks every morning, not in another app.
01Pest Control
Nobody calls about wasps next week. They call because there's a nest by the door right now.
Pest calls are urgent to the caller and easy to lose to the next number on Google. Vossat picks up, works out what they're dealing with and books the visit, or signs them up for the recurring plan they were already half thinking about.
What callers usually want
- Wasps or bees near the house
- Mice or rats
- Bed bugs
- Termite inspection
- Quarterly treatment plan
What Vossat takes care of
- checkAsks what they're seeing, where, and for how long, so the tech knows what to bring
- checkFlags stinging insects near kids or anyone allergic as urgent
- checkBooks one-off visits and recurring treatment plans into your calendar
- checkAnswers the usual prep questions: pets, kids, how long to stay out
A typical call
Caller
There's a wasp nest right above our back door and my son is allergic. Can someone come today?
Vossat
Let's get that sorted quickly. I'm marking this urgent. I have a technician free this afternoon between 1 and 3. Can I take the address?
How calls get handled
- Stinging insects
- Urgent, earliest slot offered
- Inspections
- Booked with property details
- Recurring plans
- Signed up, next visit scheduled
- Languages
- English, Spanish, French, Italian, German
02Med Spa
Clients book treatments in the evening, long after your front desk has gone home.
Most people research Botox or a facial after work. If the phone goes to voicemail they book with whoever answers. Vossat answers warmly, explains your treatments and pricing the way you would, and books the consultation.
What callers usually want
- Botox and filler bookings
- Facials and peels
- Laser hair removal
- Pricing and packages
- Rescheduling
What Vossat takes care of
- checkBooks consultations and treatments into your scheduling system
- checkExplains treatments and starting prices using your own wording
- checkLeaves medical questions for your practitioners instead of guessing
- checkMoves appointments around and fills cancellations from a waitlist
A typical call
Caller
Hi, I've never had Botox before. How much is it, and do you have anything this Saturday?
Vossat
Happy to help. For first-timers we start with a free consultation. I have Saturday at 10:30 or 12:15. Which suits you?
How calls get handled
- New clients
- Consultation booked
- Pricing questions
- Answered from your price list
- Medical questions
- Message left for your staff
- Cancellations
- Slot offered to the waitlist
03HVAC
The call that comes in at 9 PM is usually the expensive one.
A dead furnace in January or a broken AC in a heatwave is a same-day job, and it goes to whoever answers first. Vossat picks up, finds out how urgent it is and gets a technician moving.
What callers usually want
- No heat or no cooling
- Strange noise or smell
- Seasonal tune-up
- Replacement quote
- Maintenance plan
What Vossat takes care of
- checkSeparates true emergencies from routine work while the caller is still on the line
- checkSends emergencies to your on-call technician by call and text
- checkBooks tune-ups and quotes into open slots in your calendar
- checkCollects address, system type and access notes so the tech arrives prepared
A typical call
Caller
Hi, my AC stopped blowing cold air and it's already 90 in here. Can someone come out today?
Vossat
I'm sorry about that, let's get you taken care of. Can I get the address? I have a technician window today between 2 and 4.
How calls get handled
- Emergency
- On-call tech called, owner texted
- Routine
- Booked into the next open window
- Replacement quotes
- Booked with your estimator
- Languages
- English, Spanish, French, Italian, German
04Roofing
After a storm the phones don't stop, and the first company to answer usually wins.
Storm work arrives in waves. One person on the phones can't keep up, and homeowners move on to the next roofer on the list. Vossat takes every call at once and books the inspections.
What callers usually want
- Storm or hail damage
- Active roof leak
- Insurance claim questions
- Free inspection
- Full replacement quote
What Vossat takes care of
- checkAnswers many calls at the same time during a storm surge, with no busy signal
- checkCaptures damage type, address and whether water is still coming in
- checkBooks inspections and marks active leaks as urgent
- checkNotes the insurance company and claim status for your estimator
A typical call
Caller
We had hail last night and there's water coming through the ceiling in the back bedroom.
Vossat
I'm sorry, that sounds stressful. Is water still coming in right now? I'll mark this urgent and get an inspector out to you.
How calls get handled
- Active leak
- Urgent, owner notified
- Inspections
- Booked with the estimator
- Claim questions
- Details taken for follow-up
- Busy days
- Every call answered at once
05Junk Removal
People ring three companies and book whoever gives them a price and a time first.
Junk removal is a fast decision. The caller wants a rough price and a pickup slot, and they want it now. Vossat asks what's going, gives your price range and books the truck before they dial anyone else.
What callers usually want
- Furniture and appliances
- Garage or basement clear-out
- Construction debris
- Estate clean-out
- Same-day pickup
What Vossat takes care of
- checkAsks what's going, how much of it, and where it is in the property
- checkGives a price range from your own load sizes and rates
- checkBooks pickup windows around your trucks and crews
- checkAsks for photos by text for big or unusual jobs
A typical call
Caller
I've got an old couch, a fridge and a few boxes in the garage. What would that cost, and can you come Friday?
Vossat
That's usually around a quarter load, so roughly $150 to $200. I have Friday between 9 and 11, or 1 and 3. Which works?
How calls get handled
- Small loads
- Priced and booked on the call
- Big clear-outs
- Photos requested, quote follows
- Same-day requests
- Checked against today's route
- Commercial jobs
- Passed to the owner
Don't see your business here?
We focus on these five for now. If your business runs on calls, urgency and bookings in the same way, tell us what you do and we'll say plainly whether Vossat fits.
Your Phone Will Ring Tonight. Let Vossat answer it.
Forward your number, tell Vossat about your business, and it starts picking up. No new phone system, and you can switch it off just as quickly.
- 1Forward your number
- 2Tell it your prices and hours
- 3It starts answering
14 days free. Keep your number. Cancel anytime.
