Plumbing
Plumbing Answering Service That Books the Job
Burst pipes, backups, and water heater calls answered 24/7.
Vossat is a 24/7 plumbing answering service. It answers every call on the first ring, flags real emergencies, and books service calls, so the job doesn't go to the next plumber on Google.
- Answers every call 24/7, including nights, weekends, and freezes
- Sends emergencies to your on-call plumber (Growth and Pro plans)
- Books service calls and estimates (Growth and Pro plans)
Incoming call2:10 am
88 Cedar Road
Answered by VossatEmergency
Burst pipe in the basement. Flagged emergency.
On-call plumber alerted2:12 am
88 Cedar Road. Callback requested.
- Burst pipe, backup, and water heater calls
- 24/7
- Burst pipe, backup, and water heater calls
- Every call picked up
- 1st ring
- Every call picked up
- Flat monthly, no contract
- From $49
- Flat monthly, no contract
- Burst pipes
- Backups
- No hot water
- Leaks
- Clogged drains
- Water heaters
- Frozen pipes
- Estimates
- Service calls
- Safety steps
At a glance
Plumbing Answering Service at a Glance
What it is
A service that answers your calls when you're under a sink, driving, or closed.
What Vossat does
Answers instantly, sorts emergencies from routine jobs, captures every lead, and sends you a summary of each call.
Cost
Flat monthly plans from $49, with no contract.
What Vossat does
An AI Receptionist Built for Plumbers
You can't answer the phone with your hands in a drain. Vossat picks up for you, asks the questions your dispatcher would ask, and turns the call into a booked job or a clear lead.
It learns your services, service area, and what counts as an emergency. You get a short summary after every call.
Emergencies Flagged: Burst Pipes, Backups, No Water
Vossat asks what's happening, whether water is still running, and where. On the Growth and Pro plans, emergencies go straight to whoever is on call. Routine jobs, like a dripping faucet, wait for the morning.
Service Calls and Estimates Booked
On the Growth and Pro plans, Vossat books service calls and estimates in Google Calendar or Outlook. It collects the address and the problem, so your plumber arrives prepared.
Many Calls at Once, Even During a Freeze
A hard freeze can bring dozens of burst-pipe calls in one night. Vossat answers many calls at the same time, so nobody hears a busy signal.
Why speed matters
Why Speed Matters for Plumbing Calls
Water damage is expensive, and every hour counts. Water damage and freezing make up about 22.6% of homeowners insurance losses, with an average claim of $15,400, according to the Insurance Information Institute.
22.6%
of homeowners insurance losses come from water damage and freezing
$15,400
average water damage and freezing claim
A homeowner with water on the floor won't wait for a callback. They'll call the next plumber who answers.
How it works
How Vossat Handles a Plumbing Call
- Step 1
It answers on the first ring, from your current business number.
- Step 2
It finds out what's wrong: a leak, a backup, no hot water, or a quote.
- Step 3
It handles the call your way: emergencies to whoever is on call and routine jobs booked or captured.
- Step 4
You get a summary with the address and details.
Sample call
Hear Vossat Answer a Burst Pipe Call
Sample scenario
Burst pipe in a basement
Caller
A pipe burst in our basement. Water is spraying everywhere.
Vossat
I'm sorry, that's stressful. Do you know where your main water shutoff is?
Caller
I think it's by the water heater.
Vossat
If it's safe to reach, turn it off now. I'm marking this as an emergency and alerting our on-call plumber. What's your address?
Caller
88 Cedar Road.
Vossat
Thank you. Our on-call plumber will call you back shortly.
Safety
Safety First on Every Call
Some calls aren't plumbing problems first. You can set Vossat to give clear safety steps before anything else:
Gas smell.
Tells the caller to leave the home and call the gas company or 911.
Sewage backup.
Tells them to stay away from the area until help arrives.
Active leak.
Suggests turning off the main water shutoff, if it's safe.
Vossat doesn't walk callers through repairs. It keeps people safe and gets the right person on the way.
Comparison
Vossat vs. a Plumbing Call Center
Many plumbers compare an AI answering service with a traditional plumbing call center.
Answers nights and weekends
VossatYes, 24/7/365
- Voicemail
- No
- Plumbing call center
- Yes
Handles a freeze-night rush
VossatYes, many calls at once
- Voicemail
- No
- Plumbing call center
- Depends on staffing
Sorts emergencies
VossatYes, using your rules
- Voicemail
- No
- Plumbing call center
- Following a script
Books service calls
VossatYes, on Growth and Pro
- Voicemail
- No
- Plumbing call center
- Usually takes a message
Typical pricing
VossatFlat monthly plan, from $49
- Voicemail
- Free
- Plumbing call center
- Often per minute or per call
| Voicemail | Plumbing call center | Vossat | |
|---|---|---|---|
| Answers nights and weekends | No | Yes | Yes, 24/7/365 |
| Handles a freeze-night rush | No | Depends on staffing | Yes, many calls at once |
| Sorts emergencies | No | Following a script | Yes, using your rules |
| Books service calls | No | Usually takes a message | Yes, on Growth and Pro |
| Typical pricing | Free | Often per minute or per call | Flat monthly plan, from $49 |
It answers your calls when you can't. Vossat sorts emergencies from routine jobs, captures every lead, and sends you a summary of each call.
Yes. You decide what counts as an emergency. On the Growth and Pro plans, those calls go straight to whoever is on call.
Yes, 24/7/365, including holidays and freeze nights. Routine requests are written up for the morning.
Usually. Many call centers bill by the minute or by the call. Vossat is a flat monthly plan, from $49.
Growth and Pro include integrations. Tell us which software you use, and we'll tell you honestly whether it connects yet.
The starter is $49 a month for 100 minutes, then $1 per additional call. Growth is $179 for 350 minutes and adds emergency routing, booking, and integrations. No contract.
The Next Burst Pipe Won't Wait. Let Vossat Answer.
Forward your number, tell Vossat your service area and what counts as an emergency, and it starts picking up.
Keep your number. No contract. Cancel anytime.
